SimpleFLOORS

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"Hi Tracey, Thank you so much! I have very good experience with Simplefloors, from warm reception and professional advices from Jessica, very competitive price and high quality hardware floor, the professional and high qualify installation from Jose, to your timingly schedule, fast refund. I feel my money is well spent. Thanks again and I will strongly recommend Simplefloors to my friends."

Roger Wang (January 2010)

"I just sent you a bunch, I am not sure what you are looking for. Believe it or not I installed about 80 percent of the flooring by myself while my husband was at work. The last photo, with my husband in it, shows how we did a 2 plank border around the room then layed the rest diagonally. It looks beautiful but it sure was tricky :) We sure love our floor-I think even more since we put all the hard work into it. We have never attempted anything like it before so it was a learning experience for us. We appreciate all the help we received from you while choosing our flooring. Hope you enjoy the pics! "

Flora Sorensen (January 2009)

"I, Mike Mongeau received flooring I was not pleased with from Simple Floors... I dealt with Len Web on several occasion in regards to this matter,he resolved the situation quickly and in the the most appropriate way he could have to my satisfaction. I found that Mr.Web was very knowledgeable and looked out for my best interest, as a result of this, I placed an additional order and will continue to do business with simple flooring. Thank you"

Mike Mongeau (January 2009)

"It was a pleasure to shop at simplyfloors because of you! You were very friendly, but professional, very helpful and I appreciate that you took your time to answers all my questions, and give me your best professional advice. Yes I confirm the order and I look forward to receive these beautiful floors! Thank you very much! Best Regards."

Monica Cotet (January 2009)

"Hi again. Thanks so much for your friendly service, a pleasure to do business with! And the reciept looks correct... If I need anything extra I will give you a call. Thanks again!"

Samantha Lee (January 2009)

"Hello Mia, I just wanted to take a second and thank you for your quality floor that you sent me. It has turned out beautiful and it was a pleasure in dealing with your company from ordering, delivery and quality of product."

Patrick Schaefer (January 2009)

"Chris, Just wanted to thank you again for your help. I received my shipment on Wednesday morning which was fantastic! I also wanted to let you know that the driver, I think his name was Ted or Tom?, was extremely helpful. He actually helped me unload and he was extremely gracious. If you can let Estes know this, I would appreciate it. Thank you again for all of your help. The service you gave me was definitely above and beyond. If your company ever needs a referral, please feel free to contact me for one. I only have good things to say about your sales people (Jan), your product, and you. Best wishes for a healthy, happy and prosperous New Year!"

Ernie (December 2008)

"Hi Len, Thanks so much for your fast help on this - that's great. I'll keep an eye out for the trim delivery. Thank you. I also wanted to let you know the big order (#OK123520SO - Couture Modern teak floor & cork underlayment) arrived yesterday as scheduled. Everything appeared to be correct and the exterior in pretty good condition. The boxes we've opened so far look gorgeous! We'll have a busy vacation time over Christmas/New Years putting it all in, so many thanks for all your help in getting it here just in the nick of time. Thanks again & Merry EggNog. Cheers "

Janine (December 2008)

"Thank you Erin, You are very sweet and personal service beyond belief. I have the first and largest room done, did that today. Little trickier working with 6 inch width than it is with more narrow boards but once you get going it is like greased lightening!! Looks good so far. Thank you and I will find a camera to take some photos for you all. Have a wonderful holiday Erin"

Katie (December 2008)

"Hope, Thank you very much for all your help in obtaining the flooring that we are going to have installed in our new home. Your professional help and courteous manner helped us with a hard decision as to what type and and what we could afford. We have received the new flooring and we are happy beyond what we expected. Thanks again for all of your help and have a Merry Christmas and prosperous New Year."

Mike and Christine Rogers (December 2008)

"Andy, I received and installed the santos mahogany floors I ordered through a little while back. They look even better than I imagined. I ordered the perfect amount and I am considering putting them down in another hallway but more on that later. Have you started carrying any trim pieces. This could be in the terre verte or the less expensive product that I could make up the height difference on. I am particularly interested in possibly stair nosings or stair treads. Even some 1" by 1" or other size lumber so I can custom make stair spindles. I want to do a small part of the stairs in the mahogany to tie them into the beautiful floors. Please let me know if you have any ideas. Once we have an open house party the floors are sure to get questions from our friends and I will send them your way. thanks"

Brian Dover (January 2009)

"Len, I wanted to tell you that we are about 1/2 finished laying the Cabana Maple flooring we got from you and we absolutely love it. It's so beautiful, great product , and we are really happy. The only bad thing, is I think I over ordered. Not sure yet, but I might have about 4 boxes too many (about 80 square feet. My thought was, if I bought about 4 or 5 more boxes, I could do the master bedroom. I know we qualified for free shipping with our previous offer, is there any shipping offer you could extend to me to bring in an additonal 4 or 5 boxes? Thanks"

Marilyn Bastron (Portland - November 2008)

"The Horizontal Natural Bamboo Flooring was delivered in a timely and efficient manner. We've opened a couple boxes and the flooring is top notch. We elected to install it ourselves to save some money and we can't wait until the our remodeling is done so we can put it down. They have great prices, free samples, and an easily accessible showroom. Ren & Tiffany from the San Diego store were quite helpful. Michelle in Customer Service went the extra mile to answer all my questions. I will happily recommend this store! Thank you again!"

Trisha S. (San Diego, CA - November 2008)

"Debbie, Thank you for the information and your help. What sold me was not only price and selection, but ultimately the customer service and friendly voice on the phone. I wish you much success in any career choice you may have. Please remember to treat every customer as you did me."

Diane Watrous (October 2008)

"Erin, Thank you so much for all your help in getting us our Zebrano Charred order to us so quickly and hassle free. We have had a change of plans with our renovations and need to order 1 more bundle of the Zebrano Charred (22.5sq.ft.). I have lost your extension number and would like to deal with you only as you have such a big help so far. I may also need to order more of the glue that I ordered if you have it in smaller than 4 gallon quantities."

Sean (October 2008)

"Hi Len, We received the flooring just fine and have been working on it, but we are out of town this week. The floor part is nearly done and then we have to do the trim, but it is looking fabulous! We love it. We'll definitely send pics. Thanks"

Valerie Savage (October 2008)

"Hi Julie. My husband is in the process of laying the floor. We had a little delay due to some issues with our subfloor-no home project ever runs smoothly. What is currently down is absolutely fabulous! Thank you for all your help. Your description was RIGHT ON when you said it is a golden brown and has no red tones in it. This was VERY important because of our honey oak cabinets and orange walls. I love the orange walls and have no plans to change them so we had to be very careful with the floor. Thanks again!"

Melissa Marmie (October 2008)

"Your shipping company just delivered the 1600 lb. pallet today. The driver was good enough to help me roll it up our driveway and into our garage. He's a good man and earned his tip. I will begin the acclimation process today and actually open the cartons on Sunday. The pallet and the cartons looked to be intact and in good shape. I accepted delivery with no issues noted. Thanks again for all your help."

Dennis (October 2008)

"Hi Jan. Floor is in and it is absolutely beautiful. Especially with the border. Its all about blind trust and you came through with flying colors, thank you for being trustworthy! Be well and stay happy!!!!!! If there is anything I can do for you in the Financial community let me know!!!!"

John D Fenimore, Gunnallen Financial Inc (October 2008)

"Julie, You've been incredibly wonderful to work with. We're over halfway there, and it looks great. Tell your boss we think you deserve a raise!! Instructions were perfect. We've got 1/3 of the floor in and have realized that we're not as young as we used to be (oh, my aching back!). You have been incredibly helpful, and we appreciate it. Thanks again."

Staci (October 2008)

"Len, I wanted to thank you again for the help. The floors arrived late last week. We have opened up a case to check them out and they look beautiful. I will definitely recommend your store to friends. Take it easy."

Erik (October 2008)

"Erin, wow you are quick. I enjoyed speaking with you as well, customer service should not be a surprise it should be a given but YOU made it very enjoyable and informative. I thank you for that. I will continue to share your website with others and show off the floors when done. I am already planning the next project so I will keep your contact info handy. Thank you again and again. Everything looks good on the receipt not sure what lift gate means bc it came and went on receipt but it looks great to me. Not sure how the shipping options affect me so I will just wait to hear it is on the way and get excited about installing. Thank you again for helping to beautify the country."

Katie (October 2008)

"Julie. Funny! We got our first shipment of flooring today and LOVE LOVE LOVE LOVE it. Its gorgeous. Absolutely beautiful. We will definitely refer people to Simple Floors!!!

Janice (October 2008)

"Gosh, Len, You’re amazing! Thanks so much for the prompt response and great communication, but thanks a million for suggesting and then pro-actively sending me the other teak sample, so I can see the color of trim options in the other plank series!! You ROCK !! ? (and you know from our phone call that I’m hard to impress)? I’ll get back to you about adding trim pieces to the order once I see the samples. Thanks so much."

Janine (October 2008)

"Dear SimpleFloors, Thank you so much for all you did. The customer service rep (Erin Tipton), the product and the service was outstanding! Here is what the end product of our living room turned out to look like! Hope you like them we have gotten so many people asking to see them because they have heard from other neighbors how awesome they are!"

Mike and Paula Schmidt (Manchester, MO - October 2008)

"Carlos , Thankyou so much ! They delivered the floors and padding .The color and finish is beautiful . I will tell my friends and family how helpful , kind and prompt in getting back to me you were. I was really impressed with your'e service .Also the quality of the wood and padding ."

Sharon Christensen (September 2008)

"I am so glad you sent me your additional emails. I really just want a beautiful long lasting floor and know I can feel trust with a company I give my business to. This is why I came to Simple Floors to begin with because I had heard this reputation. Your latest emails have reassured me that we can do business again and I will accept the floor and reinstate the charge to my billing company. They are already aware we have been trying to work this out and have notes to my account so this should be no problem. Let me know about Monday, August 25th delivery or Thursday, August 28th delivery. Thank you for your assistance in getting things back to a pleasant note. I hope it is all smooth sailing from here. I look forward to being excited about the floor once again."

Karen Rantanen (August 2008)

"Len, I first heard of your company through a referral from a colleague of mine who just recently purchased flooring for his home through your company. That in itself should be noted, as a business owner, I cannot tell you the power of referrals. It speaks volumes about a company and its products. So kudos to your company and its products. I am taking this time to compose an email, to give praise to your employee, Lyza. It just happened to be that your on-line systems were down last week and I was not able to make my purchase on-line. So when I called in, I was happily greeted by Lyza. Her knowledge and experience on the products that you carry, and the level of service she provided me was first-class. Lyza went above and beyond, to help service me; she called back when she said she would and she followed up numerous times to make sure the items were placed on the truck for a timely delivery. I have been in sales for years now, and Lyza possesses all the key traits to perform her job to an exceptionally high level of excellence. It's not too often I have the time to compose an email, nevertheless one non-business related, but I just had to compose this one to make sure, Lyza got the recognition she deserves for her excellent customer service skills. Lyza is an asset to your team, and to your company, and I hope that your company does everything possible to retain her as an employee! Best Regards,"

Steve Le (Cabinets Connections - August 2008)

"I appreciate the fantastic service and that you listened to my problem and are resolving it!I also would like to thank Julie for her sales/installation expertise. Without her professionalism, I may not have purchased a floating floor. Please forward this e-mail to her supervisor. She is a great asset"

John Eggers (August 2008)

"Lyza was so helpful and patient with me. We are currently adding on to our home and I am so stressed over the choices I am making that I could not make a decision; Lyza patiently and I am sure painstakingly assisted me through this part of the process. I am very satisfied with your support staff and will recommend you to all of my friends and associates. Thank you"

Tamara S. Schrock (August 2008)

"Hi there Hope,, as requested please be informed that I am in receipt of the flooring. The 24 cartons showed no signs of damage on the outside nor did the underlayment. So I would say that all is well. I opened one carton and I am delighted with with the flooring. I will not be laying it yet as I have much more to do first but it will be done a.s.a.p. Thanking you for all your help, my kindest regards."

Colin Washington (May 2008)

"Hi Muriel, Just had to pass this along to you. I recently had an inspector here for my new addition. He stopped in his tracks when I opened the door. He said "Where did you get that flooring--it's BEAUTIFUL!" Then he turned to his assistant and said, "Gary, you have to come and look at this floor. I've never seen anything like it." Also, my niece, who happens to be quite an accomplished artist, was very impressed--said she loves my flooring!! Thanks for a terrific product."

Judy Jardine (May 2008)

"Hi Jaimee, Receiving a call few days ago/ I was given an option for the delivery of my flooring(to the installation site). I Just want to tell you your company is lucky to have you working for them for many reasons:communication skills,product knoweldge, and great cutomer service provider. I cannot thank you enough for the time you allocated in helping me getting the product that i need.Also for the time you took to deliver the product to my door after ward. p.s. i did enjoy talking to you very much. thanks"

Kal (May 2008)

"Hey Lyza, sorry it's been a few weeks in response to the damaged shipment..It took me a few weeks but I got the whole flooring job done including the closets ! I even had some left over material, I was able to salvage the damaged pieces using them for the small areas that needed to be cut instead of using the whole piece. I am done and it looks GREAT ! No need to file a claim or order more stuff. Thanks for your help and your wonderful professionalism regarding my problem."

C.M.Hockey U.S.NAVY (April 2008)

"Hi Erin: Hope all is well with you. It was a true pleasure speaking with you. Sonia and I where very impress with your knowledge, diligence, kindness, ability in answering our questions, your promptness in returning our call and information. These are truly great qualities in today's costumer service industry. Your company is very lucky in having you as an employee. Let them know we appreciate the quality and performance on your part, hence you maid the difference in us purchasing the floor and supplies from Simplefloors."

Henry and Sonia (April 2008)

"Julie, Thank you for your help with my order this morning and trying to arrange the delivery for when we will return. It was truly pleasant to speak with someone who seemed to care about the customer more than the order. Thanks! Again thanks for you assistance and kindness. Best Regards"

Stephen (April 2008)

"Thank you for the help and the great customer service. I am a retail store manager and greatly appreciate Good Customer Service"

Shari (April 2008)

"The flooring arrived last week and the few pieces we've pulled out are simply gorgeous! I can't wait to send you pictures. It'll be an ongoing process because, as I mentioned before, the entire house is being done but part of it doesn't even have interior walls yet.We have friends who have been so impressed with our dealings with you and Simple Floors that they've requested a way to contact you which, of course,I will tell them. Their names are Nancy and Colin Ball just to give you a heads up. I don't think they'll be ready for some time but they're excited about our new floors and want to get some information for future reference.Again, we thank you for all the help you've given us in this process."

Judy and Rick Starkweather (Mar 2008)

"Thanks, Erin. I am very excited to begin this project. You have been most helpful in all accounts. I plan on taking the time to write a review once I have finished installing the floor. I will also send you some pics when we are complete."

Charles Vann (Mar 2008)

"Hello Simple Floors: We purchased our simple floor 1 year ago thinking we were just months away from being ready to install! Last Tuesday my husband began to install our 800sf of flooring and he's almost done. It is so beautiful, we are thrilled. We bought Vintage Chappel Handscraped Sour Ghum. The color is perfect. Rich, but not too dark . Reddish, but not pink. Warm, but not too yellow. Great character and I love the matte finish. I was wondering if you have suggestions on how to clean it and maintain it. Thanks"

Sarah Woods (Mar 2008)

"Dear Carlos: My husband and I wanted to contact simpleFLOORS, to let you know that the purchase of our wood floors arrived on time, in excellent condition, and we have just finished laying the floors. The process was easy enough, with help from a carpenter friend, and they are absolutely BEAUTIFUL !! We are recommending simpleFLOORS to our family and friends. Thank you for such a good product, and a great price!"

Mr. & Mrs. Carl Broberg (Venetia, PA - Mar 2008)

"I placed this order with Muriel and she was more than helpful. She really did an outstanding job. The shipping went like clock work with everything arriving safely. I got the exact flooring I wanted. I am incredibly happy with your service. I have not installed the floor yet but have not found a single problem so far. In today's world this practically never happens. To get what you ordered shipped and arrived as you said it would, I am amazed! Thank you and your company for doing a superb job. I have told everybody what great service simpleFLOORS provides. You will be receiving more orders from us soon."

Judy M. (Cochise, AZ - Dec 2007)

"Hi Molly! I just wanted to let you know that we got the bamboo flooring. I was a little nervous about buying $2100.00 worth of bamboo on the internet and dealing with someone I really did not know. Here's how it happened. First off, I went to Lowes, Home Depot and Carpet Outlet and looked at all different floors. My wife and I seemed to like bamboo the best. I picked out the one we liked and was ready to buy it. I went to work the next day and just looked up bamboo on the internet. Your company popped up so I looked. It's hard to tell when you really can't see the product. Anyway, we talked to someone from your company and he said that he'll send us a few samples and he did. I have to say that it's what worked for me to see the floor. Anyway, we get the floor in and it's by far the nicest looking floor I've seen. Very heavy wood quality. It's just unreal! I have to say that I'm so glad I just came across simpleFLOORS because this floor is beautiful! In fact, I'm going to end up doing a few more rooms with it. Oh and by the way, it was cheaper than everyone even with the shipping and ten times the floor anyone's had. Thanks again!"

G. Fiacco (New Castle, PA - Dec 2007)

"Hello John. Wanted to let you know that the floors are gorgeous and everything arrived perfectly on time! Thanks for your help! It will be a great show!"

Taniya N., Interior Designer, Designed to Sell (Washington DC – Oct 2007)

"Hi Big Len. We just received our order!! Thanks so much for helping us get an awesome floor at an awesome price. We'll tell all our friends!!"

Heather H. (Ventura, CA - Oct 2007)

"Hi Julie. I just wanted to thank you again for helping me with this order. I wanted to let you know the floor will be here today!! Only 6 days from my order date! I am so happy and I just cannot tell you enough how much I appreciate the quality and service your company provides. Please forward this on to your supervisor, because I feel you and Jaimee deserve a pat on the back! I have forwarded your website to several friends and when I am ready for my master suite remodel and our second addition, you will definitely be my provider! Thanks again."

Erin P. (Stanley, KS - Sep 2007)

"Jacob, I am writing simply to recognize your excellent customer service. Not only were you well informed, you were also courteous and responsive. Thank you."

Rita S. (Watchung, NJ - Aug 2007)

"Just wanted to say what a great experience we have had working with your company as well as your product! We replaced all of our main level flooring with Artisan Hampton sound laminate. Your price was great saved more than a thousand dollars over similar product at a big box store - your customer service was top notch! Delivered on time - in great condition. Product was exactly as pictured. When we started the floor we had to contact Dave in customer service because the boards didn't seem to be going together well. He gave us a couple of great tips and once we got the hang of it, it went quickly. We will be replacing all of our carpeted areas with laminate in the next year or so and will definitely go straight to your store. Looking forward to your store to be coming to Chicago this year! Thanks for a great experience."

Laura C. (Chicago, IL – Jul 2007)

"My husband, John, & I have been so completely satisfied with the service, quality, convenience, & prices of the flooring from Simplefloors. Your sales agents were extremely helpful & polite. Your shipping service called to make sure of the date, time, & even checked back afterwards to make sure it was delivered on time & in good condition. The product itself (Versailles slate tiles) is so beautiful & easy to work with. We looked at more than 10 flooring stores before deciding on your company. We found that we saved almost 40% over the other stores & had it delivered right to our door. We will definitely purchase any future flooring of any kind from you."

John & Becky W. (O’Fallon, MO - Jun 2007)

"Jaimee, Thanks for your help. I went ahead and called to order earlier today, Scott helped me and the floor is on its way. Thanks again for your great and cheery service. A good impression is hard to achieve but you and the Simplefloors team are doing a bang-up job. All the best"

Mark (Palm city, FL - May 2007)

"We loved the samples and have already placed the order for our new floors. Your customer service was very helpful and I think we got around 1000 square feet that should be delivered in approximately 6-7 more days. So far, so good. Thank you very much for the samples!"

Lee Ann and Max C. (Phoenix, AR - May 2007)

"Greetings! Your company has come highly recommended by my sister and brother-in-law who use you for flooring all of their real estate adventures. We are very interested in the Laminate Hampton Natural Oiled Oak - on sale now for $1.29 a sq. ft. (full pallet). We think we want to get it but don't have the full measurements of the house. We will probably have them by Monday or Tuesday. Might we be able to lock down those sale prices until that time so we can get our measurements done? (It will probably be around 1200-1300 sq. ft.) Jaimee of the on-line chat department told me to email the sample department with this information."

Joaquin S. (Buffalo, NY - May 2007)

"The wait was worth it. You and Simple Floors market a fantastic product."

Went P. (Seattle, WA - May 2007)

"Back in Jan you took my order for 1200+ sq ft of carbonized horizontal cut bamboo. We had some concerns about it getting delivered in a short time frame. You assured me it would make it by the date we needed it. The shipping confirmation showed that it never shipped when it was supposed to... but it arrived on time. I got the shipping confirmation a few weeks after it arriver. Four weeks later, the floor was fully installed. This stuff is absolutely beautiful. There were only about 25 defective planks – and I was able to use most of them when cut. Thanks again for helping me get the order on time. When the time comes to renovate our next property, I’ll be ordering the floors from you.

Justin H. (Nashville, TN - Mar 2007)

"I was shopping online and ran across your site, the handscraped floor looks great. Thanks for your efforts and for the savings."

Paul S. (San Francisco, CA - Oct 2006)

"Found the perfect color and paid less than I originally budgeted (never happens to me). The exact match trim and accessories were something I have only found that come with floors twice this price. Nice job guys!"

Jill S. (Fargo, ND - Oct 2006)

"My wife loves our brazilian walnut flooring. We were waiting for a "catch" but there was none. I glued it down right over our new concrete slab and for the most part it installed pretty easily. It was a hit at our housewarming party."

Mathew & Ginger G. (Sacramento, CA - Oct 2006)

"The installation took longer than I thought it would, but I am happy with the finished results and I saved alot doing it myself."

Brian M. (Philadelphia, PA - Oct 2006)

"Thrilled with my Premium Green Bamboo flooring. My mom is planning on doing her house too and is probably going to use bamboo too only the lighter colored one. I dont know how you can price it so low but I am not asking any questions."

Heidi S. (Lake Oswego, OR - Oct 2006)

"I was pleasantly surprised to find high quality bamboo hardwood flooring in the bay area at prices like this. I shopped around too, the internet and even Lumber Liquidators and saved a decent amount at FloorFactory."

Fidel H. (Palo Alto, CA - Oct 2006)

"An installer told me to go to simplefloors.com. I was surprised by the selection of handsculpted floors, and everything was in stock in San Jose. I was looking at Omega carpets originally, I saved just over 3200.00, a little over half at simplefloors.com, I am suggesting you to my neightbor, many thanks."

Anita B. (San Jose, CA - Nov 2006)

"Thanks rocky for the samples and answering all of our questions. the installer you referred did a great job and even brought the flooring to us. We (and our dog) love our new handscraped hardwood flooring."

Melanie R. (New York, NY - Nov 2006)

"A note of appreciation. I have done 3 properties with your bamboo flooring now. My installer is impressed with how tightly the planks lock together. The boards are straight, even and easy to work with and the finish most impressive. I will be back again"

Tony & Jennifer W. (Atlanta, GA - Nov 2006)

"With our budget constraints we were only shopping to put bamboo in our dining room. Because of the pricing we were able to tear out the old carpeting and redo the living room, kitchen and hallway. The floor planks locked together easily so we were able to install it ourselves in a 2 days and part of evening. We dont need anymore flooring but if we know anyone that does we will send them to you."

Geoff R. (Kalispell, Mt - Nov 2006)

"The use of the nail gun and all the installation advice came in handy. The bamboo flooring looks great, our friends are envious."

Brad & Matt (Los Angeles, CA - Dec 2006)

"Brando made buying my floor fun. The glue was sort of messy but the brazilian walnut flooring looks so nice in our home it was all worthwile."

Gus M. (Miami, FL - Dec 2006)

"We usually buy our laminate flooring locally for our rental properties. We save about 30% on our floor budget in every rental unit now and the floor is thicker too. Delivery is reasonably fast and issue free. Will keep buying if you keep delivering."

Gloria Galang (Portland, ME - Dec 2006)

"My installer was impressed with the quality of the floor. He expected it to be "cheap junk" based on what I paid. There was significantly less.waste compared to other brazilian cherry hardwoods I've used. This is the second house in two years that I have built, and this product was the easiest to use. I did not get the floor for my first house from you but you will get my business on the next house. Thanks for offering quality and a good product."

Joseph A. (New York, NY - Dec 2006)

"Great floor, good price. Thanks for the installer referal, he did a nice job."

Daniel E. (Phoenix, AR - Dec 2006)

"I saw you on TLC's "flip this house" show. I was able to put in real maple wood floors for about the same as a good quality carpet. I sold the house faster than I expected. Not positive but I think in part due to the fact that it had hardwood flooring instead of carpet. Thanks I will be back again for the next one."

Robert L. (Richmond, VA - Dec 2006)

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