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"Dear Carlos: My husband and I wanted to contact simpleFLOORS, to let you know that the purchase of our wood floors arrived on time, in excellent condition, and we have just finished laying the floors. The process was easy enough, with help from a carpenter friend, and they are absolutely BEAUTIFUL !! We are recommending simpleFLOORS to our family and friends. Thank you for such a good product, and a great price!"
Mr. & Mrs. Carl Broberg (Venetia, PA - Mar 2008)
"I placed this order with Muriel and she was more than helpful. She really did an outstanding job. The shipping went like clock work with everything arriving safely. I got the exact flooring I wanted. I am incredibly happy with your service. I have not installed the floor yet but have not found a single problem so far. In today's world this practically never happens. To get what you ordered shipped and arrived as you said it would, I am amazed! Thank you and your company for doing a superb job. I have told everybody what great service simpleFLOORS provides. You will be receiving more orders from us soon."
Judy M. (Cochise, AZ - Dec 2007)
"Hi Molly! I just wanted to let you know that we got the bamboo flooring. I was a little nervous about buying $2100.00 worth of bamboo on the internet and dealing with someone I really did not know. Here's how it happened. First off, I went to Lowes, Home Depot and Carpet Outlet and looked at all different floors. My wife and I seemed to like bamboo the best. I picked out the one we liked and was ready to buy it. I went to work the next day and just looked up bamboo on the internet. Your company popped up so I looked. It's hard to tell when you really can't see the product. Anyway, we talked to someone from your company and he said that he'll send us a few samples and he did. I have to say that it's what worked for me to see the floor. Anyway, we get the floor in and it's by far the nicest looking floor I've seen. Very heavy wood quality. It's just unreal! I have to say that I'm so glad I just came across simpleFLOORS because this floor is beautiful! In fact, I'm going to end up doing a few more rooms with it. Oh and by the way, it was cheaper than everyone even with the shipping and ten times the floor anyone's had. Thanks again!"
G. Fiacco (New Castle, PA - Dec 2007)
"Hello John. Wanted to let you know that the floors are gorgeous and everything arrived perfectly on time! Thanks for your help! It will be a great show!"
Taniya N., Interior Designer, Designed to Sell (Washington DC – Oct 2007)
"Hi Big Len. We just received our order!! Thanks so much for helping us get an awesome floor at an awesome price. We'll tell all our friends!!"
Heather H. (Ventura, CA - Oct 2007)
"Hi Julie. I just wanted to thank you again for helping me with this order. I wanted to let you know the floor will be here today!! Only 6 days from my order date! I am so happy and I just cannot tell you enough how much I appreciate the quality and service your company provides. Please forward this on to your supervisor, because I feel you and Jaimee deserve a pat on the back! I have forwarded your website to several friends and when I am ready for my master suite remodel and our second addition, you will definitely be my provider! Thanks again."
Erin P. (Stanley, KS - Sep 2007)
"Jacob, I am writing simply to recognize your excellent customer service. Not only were you well informed, you were also courteous and responsive. Thank you."
Rita S. (Watchung, NJ - Aug 2007)
"Just wanted to say what a great experience we have had working with your company as well as your product! We replaced all of our main level flooring with Artisan Hampton sound laminate. Your price was great saved more than a thousand dollars over similar product at a big box store - your customer service was top notch! Delivered on time - in great condition. Product was exactly as pictured. When we started the floor we had to contact Dave in customer service because the boards didn't seem to be going together well. He gave us a couple of great tips and once we got the hang of it, it went quickly. We will be replacing all of our carpeted areas with laminate in the next year or so and will definitely go straight to your store. Looking forward to your store to be coming to Chicago this year! Thanks for a great experience."
Laura C. (Chicago, IL – Jul 2007)
"My husband, John, & I have been so completely satisfied with the service, quality, convenience, & prices of the flooring from Simplefloors. Your sales agents were extremely helpful & polite. Your shipping service called to make sure of the date, time, & even checked back afterwards to make sure it was delivered on time & in good condition. The product itself (Versailles slate tiles) is so beautiful & easy to work with. We looked at more than 10 flooring stores before deciding on your company. We found that we saved almost 40% over the other stores & had it delivered right to our door. We will definitely purchase any future flooring of any kind from you."
John & Becky W. (O’Fallon, MO - Jun 2007)
"Jaimee, Thanks for your help. I went ahead and called to order earlier today, Scott helped me and the floor is on its way. Thanks again for your great and cheery service. A good impression is hard to achieve but you and the Simplefloors team are doing a bang-up job. All the best"
Mark (Palm city, FL - May 2007)
"We loved the samples and have already placed the order for our new floors. Your customer service was very helpful and I think we got around 1000 square feet that should be delivered in approximately 6-7 more days. So far, so good. Thank you very much for the samples!"
Lee Ann and Max C. (Phoenix, AR - May 2007)
"Greetings! Your company has come highly recommended by my sister and brother-in-law who use you for flooring all of their real estate adventures. We are very interested in the Laminate Hampton Natural Oiled Oak - on sale now for $1.29 a sq. ft. (full pallet). We think we want to get it but don't have the full measurements of the house. We will probably have them by Monday or Tuesday. Might we be able to lock down those sale prices until that time so we can get our measurements done? (It will probably be around 1200-1300 sq. ft.) Jaimee of the on-line chat department told me to email the sample department with this information."
Joaquin S. (Buffalo, NY - May 2007)
"The wait was worth it. You and Simple Floors market a fantastic product."
Went P. (Seattle, WA - May 2007)
"Back in Jan you took my order for 1200+ sq ft of carbonized horizontal cut bamboo. We had some concerns about it getting delivered in a short time frame. You assured me it would make it by the date we needed it. The shipping confirmation showed that it never shipped when it was supposed to... but it arrived on time. I got the shipping confirmation a few weeks after it arriver. Four weeks later, the floor was fully installed. This stuff is absolutely beautiful. There were only about 25 defective planks – and I was able to use most of them when cut. Thanks again for helping me get the order on time. When the time comes to renovate our next property, I’ll be ordering the floors from you.
Justin H. (Nashville, TN - Mar 2007)
"I was shopping online and ran across your site, the handscraped floor looks great. Thanks for your efforts and for the savings."
Paul S. (San Francisco, CA - Oct 2006)
"Found the perfect color and paid less than I originally budgeted (never happens to me). The exact match trim and accessories were something I have only found that come with floors twice this price. Nice job guys!"
Jill S. (Fargo, ND - Oct 2006)
"My wife loves our brazilian walnut flooring. We were waiting for a "catch" but there was none. I glued it down right over our new concrete slab and for the most part it installed pretty easily. It was a hit at our housewarming party."
Mathew & Ginger G. (Sacramento, CA - Oct 2006)
"The installation took longer than I thought it would, but I am happy with the finished results and I saved alot doing it myself."
Brian M. (Philadelphia, PA - Oct 2006)
"Thrilled with my Premium Green Bamboo flooring. My mom is planning on doing her house too and is probably going to use bamboo too only the lighter colored one. I dont know how you can price it so low but I am not asking any questions."
Heidi S. (Lake Oswego, OR - Oct 2006)
"I was pleasantly surprised to find high quality bamboo hardwood flooring in the bay area at prices like this. I shopped around too, the internet and even Lumber Liquidators and saved a decent amount at FloorFactory."
Fidel H. (Palo Alto, CA - Oct 2006)
"An installer told me to go to simplefloors.com. I was surprised by the selection of handsculpted floors, and everything was in stock in San Jose. I was looking at Omega carpets originally, I saved just over 3200.00, a little over half at simplefloors.com, I am suggesting you to my neightbor, many thanks."
Anita B. (San Jose, CA - Nov 2006)
"Thanks rocky for the samples and answering all of our questions. the installer you referred did a great job and even brought the flooring to us. We (and our dog) love our new handscraped hardwood flooring."
Melanie R. (New York, NY - Nov 2006)
"A note of appreciation. I have done 3 properties with your bamboo flooring now. My installer is impressed with how tightly the planks lock together. The boards are straight, even and easy to work with and the finish most impressive. I will be back again"
Tony & Jennifer W. (Atlanta, GA - Nov 2006)
"With our budget constraints we were only shopping to put bamboo in our dining room. Because of the pricing we were able to tear out the old carpeting and redo the living room, kitchen and hallway. The floor planks locked together easily so we were able to install it ourselves in a 2 days and part of evening. We dont need anymore flooring but if we know anyone that does we will send them to you."
Geoff R. (Kalispell, Mt - Nov 2006)
"The use of the nail gun and all the installation advice came in handy. The bamboo flooring looks great, our friends are envious."
Brad & Matt (Los Angeles, CA - Dec 2006)
"Brando made buying my floor fun. The glue was sort of messy but the brazilian walnut flooring looks so nice in our home it was all worthwile."
Gus M. (Miami, FL - Dec 2006)
"We usually buy our laminate flooring locally for our rental properties. We save about 30% on our floor budget in every rental unit now and the floor is thicker too. Delivery is reasonably fast and issue free. Will keep buying if you keep delivering."
Gloria Galang (Portland, ME - Dec 2006)
"My installer was impressed with the quality of the floor. He expected it to be "cheap junk" based on what I paid. There was significantly less.waste compared to other brazilian cherry hardwoods I've used. This is the second house in two years that I have built, and this product was the easiest to use. I did not get the floor for my first house from you but you will get my business on the next house. Thanks for offering quality and a good product."
Joseph A. (New York, NY - Dec 2006)
"Great floor, good price. Thanks for the installer referal, he did a nice job."
Daniel E. (Phoenix, AR - Dec 2006)
"I saw you on TLC's "flip this house" show. I was able to put in real maple wood floors for about the same as a good quality carpet. I sold the house faster than I expected. Not positive but I think in part due to the fact that it had hardwood flooring instead of carpet. Thanks I will be back again for the next one."
Robert L. (Richmond, VA - Dec 2006)
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