Insured delivery, there is a difference - simpleFLOORS delivery advantage
We have a 99.7% damage-free delivery rate. In the event of a damaged shipment, simpleFLOORS processes the claim for you. You sign for the damage upon receipt. simpleFLOORS replaces the damaged product, pays to have it re-shipped to you, or provides a refund for the damaged product . . . your choice. You have no out-of-pocket expense, and nothing more to do. This is an added benefit when you purchase your flooring from simpleFLOORS.
One of the best indications about a company's service is the feedback ratings they acquire. simpleFLOORS operates on various online marketplaces:
- simpleFLOORS eBay Store operates with a 100% positive feedback rating.
- simpleFLOORS Overstock.com auctions with a 100% feedback rating.
- simpleFLOORS products are featured on Amazon.com.
Product performance guarantees
Unless specifically noted, simpleFLOORS sells all first-quality products with full performance warranties. simpleFLOORS keeps the information on your purchase in our database for the purpose of possible future product claim needs. simpleFLOORS files all manufacture claims on your behalf with the manufacturer.
simpleFLOORS only distributes products from manufacturers that work with a nationwide network of licensed third-party floor covering inspectors. Third party claims inspectors insure fair, impartial handling of all claims.
Real price guarantees . . . real simple.
Our price guarantee is simple: a 110% price guarantee on any floor we carry or any floor with the same specifications. We really do have the lowest prices, on or offline. If you find a lower delivered price on any brand with the same specifications or any brand we offer, we will match the price 100% and give you 10% of the difference. If we can not beat it by 110%, we will give you your flooring and deliver it to the address of your choice at no charge.
This is the only price guarantee of its kind, see below for details.
Know you're getting the lowest price . . . New! Price Check
With Price Check, we shop for you. Each week we take a new product and price it against our online and offline competition. Even if it's not the same brand, we will use a product with the same specifications for the price check. We then display this information on our site for all our visitors to see. We want you to shop simpleFLOORS with confidence. This full-disclosure Price Check reiterates the savings the simpleFLOORS wholesale prices offer.
110% price guarantee details
simpleFLOORS reserves the right to check the specifications of the competitors' products to insure a fair comparison. The competing product must be in stock and 1st quality. The 110% price guarantee is calculated using the following method. First, simpleFLOORS will happily match the lower price, then beat it by 10% of the difference. Price matching is valid for both online and offline orders and is calculated based on the pre-tax order. Price matching is not available for existing orders.