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Customer Service

Customer satisfaction is key at simpleFLOORS, and whether you're in our stores or shopping online—it's all the same! We're committed to addressing all of your questions and concerns. Ask anytime about our guarantees, our selection of floors and product samples. We work to please and we'll always provide you with information that uniquely addresses your issue.

If you have questions about how we ship new flooring or just about the floors themselves, our personal flooring consultants will be ready to answer. Our staff is highly trained in all aspects of flooring and keep abreast on the latest trends and developments.

Visit one of our stores! We have over a dozen locations across the U.S and Canada. Find the simpleFLOORS location nearest you.

If have any questions about products or anything else featured on our site, our personal flooring consultants will be ready to assist you.

About Us

For over a decade, simpleFLOORS has been dedicated to providing you with exceptional flooring at competitive prices. Get an inside glimpse into the making of simpleFLOORS to see how we combine quality flooring, clean manufacturing and credible customer care to create a simple yet sophisticated shopping experience for you.
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Help & FAQ

Need help? Have questions? We're more than happy to address all inquiries and concerns you have about our products. You can call, chat live, email us, post a new question or read a history of questions on our FAQ page.
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Contact Us

Use any method you choose to get in touch with us. Our personal flooring consultants are available by email, phone, on our website or in-person.
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Shipping & Delivery

Our shipping provides direct delivery with added incentives. We ship over a million square feet of flooring each month to homes all across the United States and Canada. Arrange to pick up your order in one of our stores or local warehouses and pay no extra delivery charges.
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We provide refunds for full and partial returns. Read about our return polices . . .
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Read about our how we use your personal infomation in our privacy polices . . . Learn more >

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